Privacy Policy

Welcome to Aareka. Your privacy is important to us, and we are committed to protecting your personal information while providing a safe and seamless shopping experience. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you use our website, place an order, contact us, or interact with our services, we may collect certain information including but not limited to:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment-related information
  • Customization details submitted for personalized products

Technical Information

  • IP address
  • Browser type and device information
  • Pages visited on our website
  • Time spent on pages
  • Cookies and usage data

This information helps us improve our website performance, customer experience, and order processing services.

2. How We Use Your Information

The information collected may be used for the following purposes:

  • Processing and fulfilling orders
  • Creating customized products as requested by customers
  • Providing customer support and order assistance
  • Sending order updates and shipping notifications
  • Improving website functionality and user experience
  • Preventing fraudulent or unauthorized transactions
  • Communicating promotional offers, updates, or announcements when applicable

We only collect information necessary for providing our services efficiently.

3. Payment Security

We prioritize secure transactions and customer safety. Payments made on our website are processed through trusted third-party payment gateways. We do not directly store sensitive payment information such as debit or credit card details, CVV numbers, or banking passwords on our servers.

All transactions are encrypted and processed using industry-standard security practices.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember user preferences
  • Improve website speed and functionality
  • Analyze website traffic and performance
  • Provide a smoother shopping experience

You may choose to disable cookies through your browser settings, although some features of the website may not function properly.

5. Customized Product Information

For personalized or custom-made products, customers may provide names, designs, text, images, or other customization inputs. This information is used solely for manufacturing and fulfilling the requested order.

We respect the privacy of all customer-submitted customization content and do not intentionally share or misuse such information.

6. Sharing of Information

We do not sell, rent, or trade customer personal information to third parties.

However, limited information may be shared with trusted service providers strictly for operational purposes such as:

  • Payment processing
  • Order fulfillment
  • Shipping and logistics
  • Customer communication

These partners are expected to maintain appropriate confidentiality and security standards.

7. Shipping & Delivery Partners

To ensure timely and reliable delivery, we may share necessary shipping information with logistics and courier partners including platforms such as Delhivery, Shiprocket, or other trusted delivery providers.

This information is used only for shipment processing, tracking, and successful delivery of your order.

8. Data Protection

We implement reasonable technical and organizational measures to protect your information against:

  • Unauthorized access
  • Misuse
  • Alteration
  • Disclosure
  • Loss of data

While we strive to use commercially acceptable methods to protect your information, no online platform can guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of such external websites. Users are encouraged to review their respective privacy policies separately.

10. User Rights

Customers may request to:

  • Access their personal information
  • Correct inaccurate information
  • Request deletion of certain data where applicable
  • Opt out of promotional communications

Requests may be reviewed and processed in accordance with applicable laws and operational requirements.

11. Updates to This Policy

Aareka reserves the right to modify or update this Privacy Policy at any time to reflect changes in business practices, operational requirements, or legal obligations. Updated versions will be posted on this page with revised effective dates where applicable.

We encourage users to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please visit our Contact Us page and our team will be happy to assist you.