Shipping policy

At Aareka, we are committed to delivering your orders safely, efficiently, and on time. As we deal with both customized and non-customized 3D printed products, shipping timelines may vary depending on the type of product ordered, customization requirements, location, and courier availability.

By placing an order with Aareka, you agree to the shipping terms outlined below.

1. Order Processing Time

All orders placed on our website are processed after successful payment confirmation.

Customized Products

Customized and personalized products are specially manufactured based on customer requirements. These orders generally require additional production and quality-check time before dispatch.

  • Estimated dispatch time: Within 4 business days from order confirmation
  • Production timelines may vary slightly depending on customization complexity, order volume, or material availability

Non-Customized Products

Ready-to-ship or non-customized products are usually processed faster.

  • Estimated dispatch time: Within 2 days of placing the order
  • Orders placed on weekends or public holidays may be processed on the next working day

2. Delivery Timeline

Delivery timelines depend on multiple factors including:

  • Customer location
  • Courier partner operations
  • Weather conditions
  • Regional service availability
  • Public holidays or unforeseen logistical delays

Once dispatched, most orders are typically delivered within 5 to 7 days based on the shipping destination.

Please note that delivery timelines shown during checkout or communicated after dispatch are estimated timelines and may occasionally vary due to external factors beyond our control.

3. Shipping Partners

To ensure secure and reliable deliveries across India, Aareka primarily works with trusted logistics providers including:

  • Delhivery
  • Shiprocket
  • Other reliable courier and shipping partners when required

Courier partner selection may vary depending on serviceability, speed, and operational efficiency for your location.

4. Order Tracking

Once your order is dispatched, tracking details will be shared through the registered email address, phone number, or available communication channels.

Customers can use the provided tracking information to monitor shipment progress and delivery updates.

5. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before payment confirmation.

Occasionally, Aareka may offer free shipping promotions on selected products, locations, or order values.

6. Packaging & Product Safety

We take product safety seriously and ensure that all products are packed carefully using appropriate protective packaging materials to minimize the risk of transit damage.

Customized and delicate 3D printed products may require specialized packaging to ensure secure transportation.

7. Delayed Deliveries

While we strive to ensure timely dispatch and delivery, certain delays may occur due to:

  • High order volume
  • Courier disruptions
  • Natural events or weather conditions
  • Regional restrictions
  • Operational limitations from third-party logistics providers

In such cases, customers are requested to allow reasonable additional time for delivery updates and shipment movement.

8. Incorrect Shipping Information

Customers are requested to provide complete and accurate shipping information while placing orders.

Aareka shall not be held responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses, phone numbers, or recipient details provided during checkout.

9. Damaged Shipments

If a product arrives physically damaged during transit, customers are requested to notify our support team within 48 hours of delivery with clear images or videos of:

  • The damaged product
  • Packaging condition
  • Shipping label if applicable

After verification, our team will assist with the appropriate resolution process.

10. Multiple Item Orders

Orders containing multiple products may occasionally be shipped separately depending on:

  • Product availability
  • Production timelines
  • Packaging requirements
  • Warehouse processing

Customers will be informed accordingly whenever applicable.

11. International Shipping

Currently, shipping availability may be limited to selected serviceable regions. Availability of international shipping, if offered, may vary depending on destination, customs regulations, and courier support.

Additional customs duties, taxes, or import charges, if applicable, shall be the responsibility of the customer.

12. Contact Us

If you have any questions regarding shipping, order tracking, dispatch timelines, or delivery assistance, please visit our Contact Us page and our team will be happy to assist you.